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Terms & Conditions
Effective Date: [August 5th, 2025]
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Welcome to Metro Food International Market (“Metro Food”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at [www.metrofoodmarket.com] (the “Site”) and the products and services we offer through the Site and in-store (collectively, the “Services”).
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By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. USE OF THE SITE
You may only use our Services if you are at least 18 years old or under the supervision of a parent or legal guardian. You agree to use the Services for lawful purposes only and in compliance with all applicable laws.
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We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion.
2. ACCOUNT REGISTRATION
To access certain features (e.g., order history, saved items), you may be required to create an account. You agree to:
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Provide accurate, current information.
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Keep your login credentials secure.
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Notify us of any unauthorized use of your account.
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You are solely responsible for all activities that occur under your account.
3. ORDERS & PRODUCT AVAILABILITY
All orders are subject to availability and acceptance. We reserve the right to limit quantities or discontinue products at any time without notice.
We strive for accuracy but cannot guarantee that product descriptions, images, pricing, or availability are error-free. If we discover an error in your order, we will contact you before processing.
4. PRICING & PAYMENTS
All prices are listed in USD unless otherwise stated. We accept payment by credit/debit card, PayPal, or other payment methods shown at checkout.
We use secure third-party payment processors. By placing an order, you agree to provide valid payment information and authorize us to charge the total amount (including taxes and fees).
5. DELIVERY & PICKUP
We offer local delivery and in-store pickup options. Delivery times are estimates and may vary due to weather, traffic, or inventory delays. We are not liable for delays beyond our control.
You are responsible for providing an accurate delivery address. Missed or refused deliveries may incur additional fees.
6. RETURNS & REFUNDS
​Please refer to our Return and Refund Policy for full details.
Perishable items are typically non-refundable unless damaged or incorrect. We may request photo evidence before approving returns.
7. INTELLECTUAL PROPERTY
All content on the Site—including logos, graphics, images, text, product data, and software—is owned or licensed by Metro Food and protected by copyright and other laws. You may not copy, reproduce, distribute, or create derivative works without our written consent.
8. PROHIBITED CONDUCT
​You agree not to:
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Use the Services for illegal or harmful activities;
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Interfere with site functionality or security;
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Submit false or misleading information;
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Impersonate any person or entity.
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Violation of these rules may result in suspension or termination of your access.
9. THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party sites.
10. DISCLAIMERS
We provide the Services “as is” and “as available,” without warranties of any kind. We do not guarantee that the Site will be error-free, secure, or uninterrupted.
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To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. LIMITATION OF LIABILITY
​Metro Food shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services, including but not limited to lost profits, data loss, or business interruption.
In no event shall our total liability exceed the amount paid by you for products in the 30 days preceding the claim.
12. INDEMNIFICATION
​You agree to indemnify and hold harmless Metro Food, its officers, employees, affiliates, and suppliers from any claims, liabilities, damages, or expenses arising from your use of the Services or your violation of these Terms.
13. GOVERNING LAW
​These Terms shall be governed by the laws of the State of Maryland, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Maryland.
14. CHANGES TO TERMS
​We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
15. CONTACT US
​If you have any questions about these Terms, please contact us at:
Metro Food International Market
7734 Landover Rd, Landover, MD 20785
(301) 773-6366